Shipping & Delivery
Where do we ship to?
We offer free shipping on all orders! We're focused on providing the best possible service and delivery experience to all of our customers. This allows us to ensure quick shipping times and maintain our high standards of customer care.
When will I receive my order?
You can typically expect your package to arrive within 7-14 business days after dispatch. Orders to certain remote locations or during peak seasons may take a little longer. Rest assured, once your order ships, you'll receive a confirmation email with tracking information.
What if I haven't receive my order yet?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How can I track my order?
Tracking your order is simple! Once your order ships, you'll receive a confirmation email with your tracking number and a direct link to follow its journey. You can visit ourTrack my order page to view real-time updates on your package's location. If you have any questions about your tracking information, our customer care team is always ready to assist you.
Can I modify or cancel my order after it's been placed?
We process orders quickly to ensure you receive your products as soon as possible. If you need to modify or cancel your order, please contact our customer service team immediately at help@plushybeds.com. We'll do our best to accommodate your request if your order hasn't been processed yet. For orders that have already been prepared for shipping, we may not be able to make changes, but we're happy to assist with returns once you receive the items.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Refunds & returns
What is the return policy?
We offer a 30-day return policy. If you're not completely satisfied with your purchase, you can return unworn items in their original packaging within 30 days of delivery. To start the return process, please contact our support team at help@plushybeds.com. Our friendly team will provide you with all the necessary information and return instructions. Please note that return shipping costs are the responsibility of the customer and are not covered by Plushy Beds. We understand that sometimes things just don't work out as expected, and we're here to make the return process as smooth as possible for you despite these costs.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.